Privacy policy

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1. Overview

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit this website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult the following sections.

Who is the responsible party for the recording of personal data on this website (i.e. the “controller”)?

The data on this website is processed by NEXPLORE Technology Holding GmbH & Co. KG, Alfredstr. 236, 45133 Essen, info@nexplore.com (hereinafter “we” and “us”).

How do we record your personal data?

We collect your personal data as a result of your sharing of your personal data with us. This may, for instance be information we receive in case you contact us via e-mail, postal mail, fax or telephone.

Other personal data is recorded by our IT systems automatically during your website visit. This personal data comprises primarily technical information (e.g. web browser, operating system or time the site was accessed, etc.).

What are the purposes we use your personal data for?

Your personal data is generated to either guarantee the error free provision of the website or to effectively handle your inquiry/request.

What rights do you have as far as your personal data is concerned?

You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your personal data are rectified or eradicated. If you have consented to data processing, you have the option to revoke this consent at any time, which shall affect all future data processing. Moreover, you have the right to object to the processing of your personal data and to demand that the processing of your personal data be restricted under certain circumstances. Furthermore, you have the right to log a complaint with the competent supervising agency.

Please do not hesitate to contact us at any time under the address disclosed in this Data Protection Declaration if you have questions about this or any other data protection related issues.

2. General and mandatory information

Data protection

We take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

Whenever you use this website, a variety of personal data will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which personal data we collect as well as the purposes we use this personal data for. It also explains how, and for which purpose the personal data is collected.

For security reasons and to protect the transmission of confidential content, such as inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption program. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line. If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

Information about the responsible party (referred to as the “controller” in the GDPR)

The data processing controller on this website is:

NEXPLORE Technology Holding GmbH & Co. KG
Alfredstr. 236
45133 Essen

Phone: +49 201 8240
E-mail: nexplore@nexplore.com

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).

Your rights

Right to revocation of your consent

A wide range of data processing transactions is possible only subject to your express consent. Where this is the case, you can revoke, at any time, any consent you have given us. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Right to object to the processing of personal data

In the event that personal data is processed on the basis of Art. 6 sect. 1 lit. e or f GDPR, you have the right to, at any time, object to the processing of your personal data based on grounds arising from your unique situation. To determine the legal basis, on which any processing of personal data is based, please consult the following sections. If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling legitimate grounds for the processing of your personal data, that override your interests, rights and freedoms or if the purpose of the processing is the claiming, exercising or defense of legal entitlements.

Right to log a complaint with the competent supervisory agency

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

Right to data portability

You have the right to demand that we hand over any personal data of you which we process on the basis of your consent or in order to fulfil a contract to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the personal data to another controller, this will be done only if it is technically feasible.

Right to access to, and rectification and eradication of personal data

Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing. You also have a right to have your data rectified or eradicated under certain circumstances. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time at the address provided above.

Right to demand processing restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided above. The right to demand restriction of processing applies in the following cases:

  • In the event that you should dispute the correctness of your personal data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
  • If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your personal data in lieu of demanding the eradication of this data.
  • If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
  • If you have raised an objection pursuant to Art. 21 sect. 1 GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

3. Recording of personal data on this website

Cookies

We use what the industry refers to as “cookies”. Cookies are small text files that are stored on and do not cause any harm to your device. The cookies we use are only stored temporarily for the duration of your visit and are deleted automatically once you terminate your visit (session cookies). These session cookies are essential for (i) the technically error free provision and (ii) the prevention of any unlawful use of our website. Therefore, the use of these cookies is in our legitimate interest pursuant to Art. 6 sect. 1 lit. f GDPR.

Server log files

We collect and store information in so-called server log files, which your browser communicates to us automatically. The information comprises:

  • The type and version of browser used
  • The operating system used
  • Referrer URL
  • The hostname of the accessing computer
  • The time of the server inquiry
  • The IP address

This data is not merged with other data sources.

This data is recorded on the basis of Art. 6 sect. 1 lit. f GDPR. We have a legitimate interest in the technically error free depiction and the optimization of our website. In order to achieve this, server log files must be recorded. This data is stored for a period of 7 days. 

Request by e-mail, postal mail, telephone or fax

If you contact us by e-mail, postal mail, telephone or fax, your request, including all resulting personal data (name, address, e-mail address, request, etc.) will be stored and processed by us for the purpose of processing your request. We do not pass these personal data on without your consent.

These personal data are processed on the basis of Art. 6 sect. 1 lit. b GDPR if your inquiry is related to the fulfillment of a contract or is required for the performance of pre-contractual measures. In all other cases, the personal data are processed on the basis of our legitimate interest in the effective handling of inquiries submitted to us (Art. 6 sect. 1 lit. f GDPR) or on the basis of your consent (Art. 6 sect. 1 lit. a GDPR) if it has been obtained.

The personal data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

External Hosting

This website is hosted by an external service provider (host). Personal data collected on this website is stored on the servers of the host. These may include, but are not limited to, IP addresses, contact requests, metadata and communications, contract information, contact information, names, web page access, and other data generated through the website.

The host is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 sect. 1 lit. b GDPR) and in the interest of secure, fast and efficient provision of our online services by a professional provider (Art. 6 sect. 1 lit. f GDPR).

Our host will only process your personal data to the extent necessary to fulfil its performance obligations and to follow our instructions with respect to such personal data.

Execution of a Data Processing Agreement

In order to guarantee processing in compliance with data protection regulations, we have concluded a Data Processing Agreement with our host.

4. Plug-ins and Tools

Google Web Fonts (local embedding)

This website uses so-called Web Fonts provided by Google to ensure the uniform use of fonts on this site. These Google fonts are locally installed so that a connection to Google’s servers will not be established in conjunction with this application.

For more information on Google Web Fonts, please follow this link: https://developers.google.com/fonts/faq and consult Google’s Data Privacy Declaration under: https://policies.google.com/privacy?hl=en.

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